Our Booking and Cancellation Policies
Scheduling
Credit card is required for booking your appointment. Once your appointment has been scheduled, you will be notified via email and text about your upcoming booking. Your appointment will be confirmed by email and text 24 hours prior your visit.
**New Clients Only**
Please note that 24 hours prior your appointment, your credit card on file will be charged the full amount of the service fee. If the credit card on file you provided is declined, you will be notified by call/text/email so you can update your appointment details. If we do not hear from you, your appointment will be automatically cancelled.
24-Hour Cancellation Policy
We have a strict 24-hour cancellation policy. A 24-hour notice by call, text or email is required for all cancellations and rescheduling. Clients will be charged full price for the session if they fail to do so. By booking, you authorize Atlant Health – Wellness Center to charge your credit card a no-show fee for full therapy amount should you miss your visit without proper 24-hour notification. We always do our best to rebook the session before charging for the missed appointment. Thank you for your understanding!
No-Show Policy
By booking, you authorize Atlant Health – Wellness Center to charge your credit card a “NO-SHOW” of up to 100% of the scheduled value should you miss your visit without proper 24-hour notification.
Same Day Scheduling Policy
We offer “Same Day Appointments” scheduling option up to 4 hours. Please note that appointments scheduled on the same day, can’t be cancelled. If you think you scheduled your appointment by mistake, please call or email us as soon as possible.
Packages Expiration Dates and Rules
For a series of lymphatic and colonics sessions the expiration date is 6 months from date of purchase. All our packages, auto-pays, and gift certificates are not transferable to other clients, and cannot be combined with other discounted offers. If you wish your friend or a family member use the packages you purchased, please book under your name and notify our office prior the appointment who we should expect to service. Also, we do not offer refunds for our packages, auto-pays, or gift certificates, however we will honor an equal exchange (credit) for other services within our facilities.
Intake Forms
If this is your fist appointment at Atlant Health – Wellness Center, we kindly ask you to download and fill out an intake form(s). Please see links below.
If you have questions how to prepare for our holistic therapies, please read additional information on our FAQ Page
**If you have booked with us before, then please skip the Intake Forms process. Just come here on your scheduled day and enjoy your awesome holistic session.
Please note that 4.5% NYC service tax will be applied during checkout for Lymphatic, Ultimate Flush and Colonic therapies.
Our services provide unlimited luxury for mind, body, and soul!
