*CANCELLATION POLICY – To cancel or reschedule a session, clients must provide at least 24-hour notice before their scheduled appointment. Failure to do so will result in the full session cost being charged. Pre-paid services are non-refundable, and due to high demand and exclusivity, NO EXCEPTION to the policy can be made. Please refer to our Booking & 24hr Cancellation Policy if you have additional questions: Booking & Cancellation Policy
NO-SHOW POLICY– By booking, you authorize Atlant Health – Wellness Center to charge your credit card a “NO-SHOW” of up to 100% of the scheduled value should you miss your visit without proper 24-hour notification.
*NEW PATIENTS POLICY– Please note that 24 hours prior your booking session, your credit card on file will be charged the full price of your scheduled service. If the credit card is invalid, your appointment will be automatically canceled, and you will be notified.
SAME DAY APPOINTMENTS– We offer “Same Day Appointments” scheduling option up to 4 hours. Please note that appointments scheduled on the same day, can’t be cancelled. If you think you scheduled your appointment by mistake, please call or email us as soon as possible.
APPOINTMENT CONFIRMATIONS & REMINDERS– Initial appointment confirmations are sent to the emails only. Appointment reminders are sent via Text SMS 24 Hours prior your booking if you “opted in” to receive reminders. Text reminders AREN’T SENT for the appointments booked less than 24 hours in advance. Text reminders and confirmations ARE SENT for the appointments booked for all appointments scheduled more that 24 hours in advance.
PRIOR YOUR APPOINTMENTplease read information on our Frequently Asked Questions Page how to prepare for our therapies and about any contraindications you might have.
*Packages expire in 6 months from a day of purchase–All of our packages are not transferable to other clients, and cannot be combined with other discounted offers. Also, we do not offer refunds for our packages, however we will honor an equal exchange (credit) for other services within our facilities. When refunds are granted, they will be subject to 4% credit card processing fees.
EXTRAS – Coffeeis a free add-on and available upon your request. Chlorophyll is available for $5 extra. Colon Hydrotherapy session is 45 minutes with additional 10-15 minutes to empty the bowel. If you request extra time and extra kit, the price will be adjusted accordingly. Please note “extra time” might not always be available due to schedule density.
New York City Service Tax.Please note that 4.5% NYC service tax will be applied during checkout for Lymphatic Drainage Therapy, Colon Hydrotherapy and Ultimate Flush only.
*Please Note we do not accept HSA or FSA payments for our therapies.Holistic therapies provided in our Wellness Center are not covered by health savings accounts (HSAs) and flexible spending accounts (FSAs). Both let you set aside money before it’s been taxed to pay for health care costs offered by a medical doctor, and can’t be used toward any integrative services which are excluded from your medical coverage policy.
